Software industry == tobacco industry?

"The thing that will really improve software is when someone figures out how to establish a [more] direct link between the risks of using a product and the creation of the product. The software industry seems to think the tobacco industry business model is a good one. It's okay to kill your customers, there will always be a new one to replace the one you just lost."

— Scott James, as seen in the 15 March 2002 issue of Crypto-Gram

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